by Jairo Carvajal | Jan 29
TRANSITIONING HUB FROM INSOURCED TO OUTSOURCED Home 9 Case Studies Category: Access & Affordability How a large manufacturer successfully transitioned an internal, 5-product HUB to a third-party vendor on schedule. Situation A large, global pharmaceutical...
by Jairo Carvajal | Jan 29
SUPPORT SERVICES AT SP FOR COMPLEX PEDIATRIC PRODUCT Home 9 Case Studies Category: Access & Affordability How a mid-sized manufacturer met the complex needs of their pediatric product’s stakeholders by placing support services at the SP, instead of the...
by Jairo Carvajal | Jan 29
RESOURCE SUPPORT FOR MFR’S PATIENT SERVICES TEAM Home 9 Case Studies Category: Access & Affordability How one manufacturer implemented several patient support initiatives over a 6-month period by bringing on temporary skilled staffing support. Situation...
by Jairo Carvajal | Jan 29
QUALITY ENHANCES CUSTOMER EXPERIENCE Home 9 Case Studies Category: Access & Affordability How implementing a Quality Management System helped a Brand team improve benefit verification accuracy by 4.8% in 2 months. Situation Manufacturer’s Brand and Field...
by Jairo Carvajal | Jan 29
PATIENT SUPPORT SERVICES MODEL PRESSURE TESTED AND VALIDATED Home 9 Case Studies Category: Access & Affordability How a large manufacturer was able to identify additional access drivers for a PSP model design ahead of launch, while securing essential internal...
